At Lawntera, your satisfaction comes first. If your order arrives damaged, defective, or simply not what you expected, we’ve made our return process easy and worry-free.

Return Window

You may request a return within 30 days of receiving your order.

How to Return an Item

All returns are processed by mail, and our support team will guide you step by step. Whether you’d like a refund or an exchange, simply contact us at support@lawntera.shop to get started.

Product Condition

To qualify for a return, items must be unused, undamaged, and in their original packaging. We cannot accept returns for used products or items not in their original condition.

Return Label Provided

A return shipping label is included with your package, or we can email one to you upon request.

No Restocking Fees

We do not charge restocking fees or hidden costs. Our process is designed to be clear, fair, and transparent.

Refund and Exchange Process

Once your return is received and inspected, refunds will be issued to your original payment method within 7 business days. If you prefer an exchange, we’ll send your replacement as soon as we receive the returned item.

Handled with Care

Every return is processed carefully to ensure a smooth and reliable experience. Your feedback helps us improve and serve you better.

Need Help?

Our support team is available anytime. Contact us at support@lawntera.shop or through our 24/7 live chat for assistance.

For More Information:

Trade Name: Lawntera
Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (818) 659-0409
Business Mail: support@lawntera.shop
Business Address: 528 Sonora Ave, Glendale, California 91201, United States