At Lawntera, we’re committed to delivering your orders quickly, securely, and with care. From the moment you place your order to the time it arrives at your doorstep, our goal is to make your shopping experience as smooth as possible.

Order Cut-Off Time

Orders placed by 5:00 PM (GMT-05:00 Eastern Standard Time) on business days are processed the same day. Orders placed after this time will be processed on the next business day.

Handling Time

All orders are prepared and shipped within 1–2 business days (Monday to Friday).

Transit Time

Once shipped, most orders arrive within 5–7 business days (Monday to Friday). Delivery times may vary slightly depending on your location.

Total Delivery Time

From placing your order to receiving it, the full delivery process typically takes 6–9 business days.

Shipping Fees

We offer free standard shipping on all orders. At Lawntera, you never pay extra for delivery.

Shipping Method

We offer standard shipping across the United States.

Careful Packaging

Every order is securely packaged and handled with care to ensure it arrives in excellent condition.

Order Tracking

After your order ships, you’ll receive a confirmation email with a tracking number. You can track your order on our website. Please allow 24–48 hours for tracking details to update.

Order Cancellations and Refunds

You may cancel your order for a full refund as long as it hasn’t shipped yet. Refunds are processed within 7 business days, depending on your payment method. See our Return & Refund Policy for more details.

Undeliverable Packages

If your package is returned due to an incorrect or incomplete address, we’ll contact you to arrange reshipment.

Lost or Stolen Packages

Lawntera is not responsible for packages marked as delivered by the carrier but reported lost or stolen. If this happens, please contact our support team and we’ll do our best to help.

By placing an order with Lawntera, you agree to the terms outlined in this shipping policy.

Need Help?

If you have any questions or need assistance, feel free to contact us at support@lawntera.shop or reach out via our 24/7 live chat.

For More Information:

Trade Name: Lawntera
Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (818) 659-0409
Business Mail: support@lawntera.shop
Business Address: 528 Sonora Ave, Glendale, California 91201, United States